WhatsApp Follow-up Templates

Scenario-based templates to maintain professional communication with prospects.

WhatsApp-First Outreach

Use when you contact a client directly on WhatsApp (no call yet).

"Hi [Name], I'm [Your Name] from Sai Chandra Solutions. We build professional websites for small businesses to help them look trustworthy and get more customers. Is it okay if I share a quick overview here on WhatsApp? If you prefer a call, I can schedule a short call too."

"Here's our services page for a quick look: [Link to Services]. Let me know which type of website you need, and I can share the exact plan."

1. First Follow-up (After Call)

Send this immediately after a positive call.

"Hi [Name], thanks for speaking with me today! It was great learning about [Business Name]. As discussed, a professional website can help you build trust and attract more customers. You can check our services here: [Link to Services]"

2. Pricing Share

Send this when they ask for costs. Emphasize value and transparency.

"Hi [Name], here are our transparent pricing plans. We offer a simple one-time payment structure with NO hidden monthly fees. You own the website completely. Check out the plans here: [Link to Pricing]"

3. High-Interest Prospect

For customers who ask questions or reply quickly.

"Hi [Name], glad you're interested! I'd be happy to answer any specific questions you have. Would you prefer to chat here on WhatsApp or have a quick 5-minute call? Let me know what works best for you."

4. Medium-Interest (Thinking / Call Later)

For customers who need time or are busy.

"Hi [Name], I understand you need some time to think. No problem at all! Take your time. In the meantime, here is our portfolio if you'd like to see our recent work: [Link to Portfolio]. Feel free to message me whenever you're ready."

WhatsApp-Only Closing

Use when the entire conversation is on WhatsApp.

"Great, [Name]! Next steps are simple: I'll collect a few details (business name, services, photos), and we can start your website. We begin with a 50% advance, and the remaining 50% is paid after delivery. Payments are made only to Sai Chandra Solutions’ official account. Shall I share the details form and payment link here?"

"If you prefer, we can complete everything here on WhatsApp. I will keep updates simple and clear."

WhatsApp → Call Transition

Suggest a short call when it helps. Respect WhatsApp-only preference.

"Some details are easier to explain over a quick 5-minute call. Would you like to jump on a short call? If WhatsApp is better for you, we can keep everything here—no problem."

"Happy to continue on WhatsApp. I'll send a short summary so you have everything in one place."

5. Reminder Follow-up (After 2 Days)

Gentle nudge if they haven't replied.

"Hi [Name], just checking in. Did you have a chance to look at the website plans? I'm here if you have any questions or need more details!"

6. Final Gentle Follow-up

Leaves a positive impression without pressure.

"Hi [Name], I assume you're busy or decided to wait on the website. No worries! I won't message again, but please feel free to reach out in the future if you ever need a professional website for [Business Name]. Best of luck!"

7. Advance Payment Explanation

CRITICAL: Use this to explain payment terms clearly.

"Hi [Name], regarding our payment terms: To start your project, we require a 50% advance payment. The remaining 50% is due ONLY after we deliver your completed website and you are happy with it. All payments are secure and made directly to the official Sai Chandra Solutions account."

8. Price Objection Handling

Polite responses for price concerns.

Option A: "Too Expensive"

"I understand price is a factor. However, our websites are a long-term investment that works for you 24/7. Unlike cheaper options, we provide a custom, professional design with no recurring monthly fees, which saves you money in the long run."

Option B: "Not Sure About Value"

"Completely understandable. Consider that a professional website builds instant trust with your customers. Most people search online before visiting a business. A good website ensures you don't lose those customers to competitors."

9. No Response / Cold Lead

Final check for non-responders.

"Hi [Name], I haven't heard back, so I'll assume this isn't the right time. I'll close my file for now. If you ever need a website in the future, my door is always open. Wishing you great success with [Business Name]!"

Safety Guidelines (WhatsApp)

  • Do not promise instant Google rankings.
  • Do not promise guaranteed leads.
  • Do not offer discounts.
  • Payments must be made only to the company’s official account.