Google Maps Outreach Workflow

Step 1: Finding Businesses

Go to Google Maps and search for local business categories. Examples:

• "Boutique near me"
• "Dental clinic in [City Name]"
• "Plumbers in [Area Name]"
• "Interior Designers in [City Name]"

Step 2: What to Look For

Identify businesses that need a website:

• No Website Listed: If the "Website" button is missing, they are a perfect lead.
• Old/Broken Website: If their site looks very old or doesn't work on mobile.
• Reviews: If they have good reviews but no website, they are likely a successful business missing out on digital growth.

Step 3: Noting Details

Maintain a simple Excel sheet or notebook with:

• Business name
• Phone number
• Area / location
• Preferred contact method (Call / WhatsApp)
• Status (Called / Messaged / Interested / Follow-up / Closed)
• Last contacted date

Step 4: Best Time to Contact

Timing matters for small business owners:

• Retail/Shops: 11:00 AM - 1:00 PM (Before lunch rush)
• Service Providers: 9:00 AM - 10:00 AM or 4:00 PM - 6:00 PM
• Avoid: Lunch hours (1:00 PM - 3:00 PM) and late evenings.
• If calls are not answered, send a polite WhatsApp message during business hours.
• Avoid late nights and repeated messages.

Step 5: Choosing the Outreach Channel

Pick the method that works best for the business owner:

• If the business answers calls, use the calling script.
• If calls are not answered, send a polite WhatsApp message.
• If the business prefers WhatsApp, continue the conversation there.
• Do not force calls if the client prefers messaging.

Calling Script • WhatsApp Templates

Step 6: Follow-up Discipline

Keep follow-ups professional and limited:

• Maximum 1 call attempt per day.
• Maximum 2 WhatsApp follow-ups.
• If no response after final follow-up, mark the lead as No Response / Closed.
• Always remain polite and professional.

Final Guidelines

• Do not spam or pressure business owners.
• Follow the official calling scripts and WhatsApp templates.
• Do not promise instant Google rankings or guaranteed leads.
• Do not collect payments personally.
• Always represent Sai Chandra Solutions professionally.

Step 1: Lead Discovery

• Google Maps
• Personal Network
• Referrals

Step 2: Choose Outreach Channel

• Call-first (if business answers calls)
• WhatsApp-first (if unanswered or preferred)

Step 3: Conversation Flow

• High Interest → Continue & proceed
• Medium Interest → Follow-up
• Not Interested → Close politely

Step 4: Explain Process

• Website scope
• One-time pricing
• No false promises

Step 5: Payment Process

• 50% advance → project start
• 50% after delivery → project completion
• Payments only to official company account

Step 6: Commission

• 50% commission after advance
• 50% commission after final payment

Step 7: Delivery & Support

• Website delivered
• Company handles support

Rules to Remember

• Channel is flexible (Call or WhatsApp)
• Rules are fixed
• No personal payment collection
• Professional communication only